Privacy Policy

1. The Privacy policy available on this e-Store shall form part of these terms and conditions. Information provided by the users:

2. Information provided by the users:
1. The Users shall provide accurate information required for processing of order. shall not be liable for any wrong, fraudulent information furnished by the users. Orders shall be processed subject to accurate information provided by the Users. The credit card information provided by the User shall be correct and accurate. The credit card shall lawfully be held by the User and any fraudulent use of the credit card is a punishable offense under Laws of India.
2. may require some additional information for processing of order. In case any additional information is required, shall get in touch with the User.
3. may receive sensitive information and/or Sensitive Personal data (Information) from the user/customer. shall use the sensitive information received in accordance to the Privacy Policy (as mentioned on this web page) which is a part of the these terms and conditions and in accordance with the Information Technology (Reasonable Security Practices and Procedures and sensitive personal data or information) Rules, 2011.

3. Liability
1. Information on this site is provided “as is” without warranty of any kind. Information on this Web site may contain typographical errors, technical inaccuracies or other errors and may be changed at any time without notice. has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice. The actual Product may differ from the images of the product shown on the website and neither nor Sorthi Venture shall be responsible for any deviation or difference in the actual Product delivered and the images shown on the website.

4. Ordering & Payment
1. Order: Your order shall be processed subject to your payment being processed successfully.
2. Payment Mode: The Payment may be made by Credit Card, Debit card, net banking or any other online mode of payment. We do not accept any other form of payment, including without limitation, Cheques or money orders.
3. EMI Schemes may be available by payment through select Credit Cards facilitated by the Payment Gateway Provider.
4. For your security, the billing name and address on your credit card must match that of the information you submit. If the information provided does not match, your order may be delayed in processing. We reserve the right to cancel any order that does not adhere to these criteria.
5. Payment Methods, Promotions & Discounts offered, on products sold on this web page are subject to the discretion of and may be changed frequently.
6. Statutory Taxes: All purchases on e-Store shall be subject relevant statutory taxes.

5. Credit Card Details
1. Credit card information collected for the purpose of payment of Product(s) purchased at will be stored securely using a Secure Socket Layer (“SSL”) technology and the payment gateway is Payments Card Industry Data Security Standard (PCIDSS) compliant. We do not store any Credit card Information at our end.
2. Further the said information will not be utilized or shared by with any third parties unless required for fraud verifications or by law, regulation or court order. shall not be liable for any credit card fraud. The liability for use of a card fraudulently will be on Customer/User and the onus to ‘prove otherwise’ shall be exclusively of Customer/User.

6. Delivery, Return, Warranty & Liability
1. Delivery and Return – The products on e-Store are available in select cities within India. The delivery days shall be all weekdays, with an exception to National Holidays and any other public holiday. Delivery shall be made within 10-15 business days from the time of purchase. However, depending on the billing address delivery in remote areas may take more than 15 business days. The delivery shall be made by a third party logistics partner (3PL) of and shall not be responsible for any delay in delivery of the Products. The Buyer/Customer specifically waives any claim pertaining to delay in delivery of Products.
2. Return Policy –The damaged goods maybe returned subject to the policy of OG Electronics. Customer may return any new appliance/product purchased from e-Store that is dead on arrival or arrives in damaged condition. reserves the right to test and inspect the appliance/product and impose a customer fee upto 15% of the product sale price and transportation cost, if the Customer misrepresents the condition of the product. Any appliance/product i.e. damaged through customer misuse has missing parts or is in an unsalable condition due to customer tampering will not be accepted for returns. will not accept return of any appliance/product more than 15 days after customers receives the shipment.
3. Warranties – The Product warranty obligations are limited to those set forth in the printed literature included with the Products and shall be directly responsible for any warranty repair and claim.
4. Limitations of Damages & Liability- shall not be liable to customer for any special, incidental, consequential or punitive damages, or for any claim by any third-party. Customer agrees that for any liability related to the purchase of Products, shall not be liable for any amount of damages above the amount paid by the Customer for the purchase of the product under these terms and conditions.


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